All the accommodation on this website is part of the national quality assurance scheme, and has been visited by an impartial inspector in the past year. Visit
Britain, the AA and the RAC all operate a national quality assurance scheme
with standards indicated below. The more stars or diamonds, the higher the
quality and the greater the range of facilities and services offered.
Check when you book prices and quality ratings are subject to change. Please confirm all prices and other details direct with advertisers prior to booking. |
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Contacts & further information
If you would like more information about the quality assurance scheme, or have any comments or problems, please contact the inspecting bodies directly.
Visit Britain
 For details of quality assurance schemes for hotels, guest accommodation, self-catering, holiday camping and caravan parks and for hostels contact: Quality in Tourism, Farncombe House, Broadway, Worcestershire, WR12 7LJ
Tel: 0845 3006996
The AA
 Hotel Services, Fanum House, Basingstoke, RG2 4EA
The RAC
 RAC House, 1 Forest Road, Feltham, TW13 7RR
Tel: 0208 917 2840
| Please Note: Diamonds only apply to Guest Accommodation and are gradually being replaced by stars during 2006. |
Hotels includes Hotel, Country House Hotel, Small Hotel, Town House Hotel, Metro Hotel. These are given a rating of one to five stars.
Guest accommodation includes guest houses, bed and breakfast, farmhouses, inns and restaurant with rooms. These are rated from one to five diamonds (moving to stars through 2006).
Self-catering accommodation includes Self-Catering, Serviced Apartments, Approved Caravan Holiday Homes. These are given a rating of one to five stars.
Holiday parks, camping and caravan parks are rated one to five stars, based on the quality of service, cleanliness, environment and facilities provided.
Hostels are rated one to five stars, based on facilities, services, cleanliness and accommodation.
| Special awards – extra quality! |
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| Gold and silver awards are given to establishments that exceed the overall quality required for their rating.
 Awarded for food distinctly above the standard encountered through most of the restaurant industry. Also look out for Red Star and Diamond Awards for that extra special experience.
 The Dining Award, the Warm Welcome Award and the Sparking Diamond Award are all awarded for excellence in specific areas.
Walkers/Cyclists Welcome
 The new UK-wide scheme will give walkers and cyclists the confidence that they are booking quality accommodation that meets their particular needs. Simple common criteria for the scheme have been introduced along with several activity specific requirements. For more information visit:
www.qualityintourism.com
The National Accessible Scheme
Places that display one of the signs below are committed to accessibility. The accommodation has been assessed against demanding criteria as part of the National Accessible Scheme organised by Visit Britain.
Accessibility level one (mobility)
 Typically suitable for a person with sufficient mobility to climb a flight of steps but would benefit from fixtures and fittings to aid balance.
Accessibility level two (mobility)
 Typically suitable for a person with restricted walking ability and for those that may need to use a wheelchair some of the time.
Accessibility level three (mobility)
 Typically suitable for a person who depends on the use of a wheelchair and transfers unaided to and from a wheelchair in a seated position.
Accessibility level four (mobility)
 Typically suitable for a person who depends on the use of a wheelchair and transfers to and from the wheelchair in a seated position.They also require personal/mechanical assistance to aid transfer eg carer/hoist. |
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